SUPPLIER TERMS AND CONDITIONS
CERTIFICATE OF COMPLIANCE
Supplier shall provide a certification with each shipment to attest that the parts, assemblies, or subassemblies conform to the order requirements. Certification must contain the following: customer’s order number; part number and revision; name and address of manufacturing or processing location; manufacturer’s lot, heat, batch, date code, and/or serial number (if applicable); quantity and unit of measurement; and be signed and dated by an authorized company representative. The applicable material test results, process certifications, and inspection records shall be presented upon request. Supplier shall perform inspection, as necessary, to determine the acceptability of all articles under this order. All articles submitted by supplier under this order are subject to final inspection at Oracle Precision.
CERTIFICATE OF COMPLIANCE RAW MATERIALS
Supplier will include with each shipment, the raw material manufacturer’s test report that states that the lot of material furnished has been tested, inspected, and found to be in compliance with the applicable material specifications. The test report will list the specifications, including revision level, to which the material has been tested and/or inspected, and the identification of the material lot to which it applies.
SPECIAL PROCESS CERTIFICATIONS
A special process is a method controlled by a contractually required specification where: a product undergoes a physical, chemical or metallurgical transformation, or inspection, where conformance to the specification cannot be readily verified by normal inspection methods; and the quality of the product depends on use of specific equipment operated in a specific manner, under controlled conditions, by trained personnel with instructions, procedures, or standards.
A special process certification shall be provided with each shipment of product delivered on this contract and include the following: customer’s order number, part number(s), serial and/or lot numbers (if applicable), material process specification and revision, certification stating the special process was performed per the applicable drawing/specification requirements, processing supplier’s name and address, and each certification must be signed and dated by an authorized company representative.
SPECIAL PROCESS SUPPLIERS
Special processes must be approved by Oracle Precision or its customer when this clause is specified.
RIGHT OF ACCESS
Work under this purchase order/contract is subject to government or customer surveillance/inspection at supplier’s plant or sub-tier supplier’s facility. The supplier will be notified if a surveillance/inspection is to be conducted.
SUPPLIER NONCONFORMANCE APPROVAL REQUESTS
Supplier shall notify Oracle Precision of any nonconforming material. Requests for any departures from drawings, specifications, or other purchase order requirements must be submitted for consideration by Oracle Precision in writing. Oracle Precision will in turn either approve or deny the approval request in writing. Nonconforming material may not be shipped to Oracle Precision without such written approval. Nonconforming material shipped on an approved non-conformance must be accompanied by a copy of the signed Oracle Precision approval document.
CHANGE AUTHORITY NONCONFORMING MATERIALS CORRECTIVE ACTION REQUESTS
Supplier Corrective Actions (SCAR) shall be required for nonconforming materials, reduction in overall quality rating, not adhering to the requirements of Oracle Precision procedures, and external audit findings. SCAR’s will be issued by Oracle Precision at the discretion of the Quality Department.
Suppliers shall perform a root cause and corrective action then complete Oracle Precisions Supplier corrective action form and submit to Oracle Precision within the designated time. An extension may be granted, but it must be requested by the Supplier in writing to Oracle Precision quality assurance department.
The supplier shall provide, in writing, advance notification to the customer of any change(s) to tooling, facilities, materials, or processes at the supplier or the supplier’s sub-tier that could affect the customer’s contracted product. This includes, but is not limited to, fabrication, assembly, handling, testing, facility location or introduction of a new sub-tier supplier.
DRAWINGS, SPECIFICATIONS, AND QUALITY REQUIREMENTS
The supplier’s Quality System shall assure that the latest applicable drawings, specifications, and quality requirements are compatible with current purchase order agreements and are available and in use by the supplier’s manufacturing and inspection areas. Specifications referenced on the purchase order and drawings shall be to the revision as stated within the purchase order.
Flow down to external providers applicable requirements including customer requirements.
Supplier’s Quality Control shall be responsible for ensuring that items provided under the contract/purchase order are packaged in such a manner that the dimensional integrity is preserved, contamination and corrosion are prevented, and no physical damage occurs or, when specified, that packaging is in accordance with the drawing, or other applicable customer specified requirement.
The supplier shall assure that work is accomplished in a manner preventing foreign objects or material from entering and remaining in deliverable items.
Supplier and supplier’s subcontractors shall maintain verifiable objective evidence of all inspections and test performed, results obtained, and dispositions of non-conforming articles. These records shall be identified to associated articles, including heat and lot number of materials, unit or lot serialization and made available to Oracle Precision upon request and shall be retained in a safe, accessible location for a period of fifteen (15) years after date of delivery.
Supplier’s records associated with the manufacture of serialized or lot-controlled articles will provide for continued traceability of serial numbers or lot number identification through all phases of manufacture, commencing with the raw material and continuing through final acceptance of the end item.
COMPETENCY / SKILLED WORKFORCE
Supplier will ensure all personnel have the relevant skills, competency and qualifications to carry out required role.
Supplier shall ensure persons are aware of:
Their contribution to product or service conformity.
Their contribution to product safety
The importance of ethical behaviour.